Lockz - Fantasy Sports Privacy Policy

1. Introduction

1.1 Lockz - Fantasy Sports ("We", "Our", "Us") are committed to protecting your privacy. This policy, along with our Terms and Conditions, explains how we collect, use, and process your personal data.

1.2 This policy does not apply to third-party companies or services that we do not own or control.

1.3 Our platform is strictly for users 18 years and older. We do not knowingly collect personal data from minors.

1.4 It is your responsibility to provide accurate and up-to-date personal details. If any changes occur, please update your account information.

1.5 Any updates to this policy will be posted here, and significant changes will be communicated to users.

2. Data We Collect

2.1 When registering, we may collect the following information:

• Personal details: Name, email, phone number, date of birth, and username.
• Verification data: Identity and address documents to comply with regulatory requirements.
• User activity: Gameplay, competition history, and leaderboard rankings.
• Device and location data: IP address, operating system, and time zone.
• Transaction details: Deposits, withdrawals, and in-game purchases.

2.2 We may also collect marketing preferences and interactions to improve our services and user experience.

2.3 Lockz uses third-party APIs to verify user identity and process financial transactions.

3. How We Use Your Data

3.1 We process your data for the following reasons:

• To manage your account and ensure platform security.
• To verify your identity for fraud prevention and legal compliance.
• To process transactions and maintain financial records.
• To personalize your experience and recommend tournaments or game modes.
• To improve our services through data analytics and user feedback.
• To send promotional offers (you can opt out at any time).

3.2 We anonymize or aggregate data whenever possible to protect your privacy.

4. Sharing Your Data

4.1 We do not sell your personal data. However, we may share it with:

• Regulatory authorities to comply with gaming laws.
• Payment processors for deposits and withdrawals.
• Fraud prevention agencies for security purposes.
• Marketing providers to offer personalized promotions.
• Third-party analytics services to improve platform performance.

4.2 If Lockz is acquired or merged, user data may be transferred as part of the transaction.

5. Retaining Your Data

5.1 We store personal data only as long as necessary for operational and legal reasons.

• Financial transactions are retained for 7 years per legal requirements.
• Personal account data is stored for 5 years after account closure.
• Anonymized data may be retained indefinitely for analytics.

6. Your Rights

6.1 You have the right to:

• Access your personal data.
• Correct inaccurate or outdated information.
• Withdraw consent for marketing communications.
• Request data deletion, subject to legal requirements.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

6.2 Requests can be submitted to privacy@lockz.com.

7. Security Measures

7.1 We implement industry-standard encryption and secure storage practices to protect your data.

7.2 Users must protect their accounts by keeping login credentials confidential.

7.3 If we detect suspicious activity, we may temporarily suspend an account for investigation.

8. Marketing & Communication

8.1 We may send you emails, SMS, or push notifications about new features, offers, or events.

8.2 You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails.
• Adjusting notification settings in your account.
• Contacting support@lockz.com to opt out manually.

8.3 Even if you opt out of marketing, we may still send important account-related notifications.

9. Cookies & Tracking

9.1 Lockz uses cookies and similar technologies to enhance user experience and track engagement.

9.2 You can manage cookie preferences via your browser settings.

10. Changes to This Policy

10.1 We may update this Privacy Policy as our platform evolves. Significant changes will be communicated via email or in-app notifications.

10.2 Continued use of Lockz after an update constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related inquiries, contact us at privacy@lockz.com.